This is my first human hair piece and I love it! The hair is so so smooth and soft. Emily was great with me when I reached out with additional questions. I will say the hair line isn't as wildly realistic as some wigs as the silk top comes quite far down at the front so less lace to work with. However, the way the piece it structured it doesn't really matter. And the sides are very realistic, this could easily be put in a low pony if you add some baby hairs. All around very, very happy with my purchase.